Student Services Counselling

Your child’s positive integration into their new school is our top priority. Phoenix Magnet Academy’s caring on-site Residence Advisors are here for your child(ren) 24 hours a day and we ensure their health and adjustment period is smooth. Through attentive supervision, PMA Residence Advistors assist with homework, teach and encourage students to practice healthy habits, listen and encourage dialogue, provide transportation and supervision for appointments and extracurricular activities and provide overall support during their Phoenix Magnet Academy school experience.

We are a family at Phoenix Magnet Academy and look forward to welcoming you and your child into your home, away from home. Communication between PMA Residence Advisors, parents & gaurdians is often, and parents are encouraged to speak with your child(ren) on a regular basis.

Academic Advisors & Counsellers



Carol has a master’s degree in English education and brings over 23 years of teaching and administrative experience built in both China and Canada. Through her determination and commitment to excellence, Carol became the youngest candidate to be appointed in the role of Director of Students, in her school district in Shanghai.



Kaera is an accredited and clinically trained counsellor in Narrative Therapy and Cognitive Behavioral Therapy. They assist students when adjusting to new cultures, environments and expectations. Kaera supports their students to lead healthy lifestyles and to reduce their stress by staying active and reducing their time spent on social media.